Privacy Policy

Last updated: September 10, 2026

This Privacy Policy explains how The Plumber Inc. (“we,” “us,” or “our”) collects, uses, and safeguards information when you visit theplumberincmt.com (the “Site”) or contact us. We keep this simple: we only collect what we need to respond to you and improve our Site, and we do not sell your personal information.

Information we collect

• Information you provide. When you submit our contact form, we collect your name, phone number, email, town/area, property type, the service you need, urgency, preferred contact method, best time to reach you, and the details of your message.
• Usage & device data. With your consent, our analytics provider collects standard, largely aggregated data such as pages viewed, approximate location (city/region), device and browser type, and referring source.
• Cookies. See “Cookies & analytics” below.

How we use your information

• To respond to your request and provide estimates and plumbing services.
• To contact you by your preferred method about your inquiry.
• To understand how the Site is used so we can improve it.
• To keep records and comply with legal obligations.

Cookies & analytics

We use Google Analytics 4 to understand Site traffic. Analytics cookies are only set after you select “Accept” in our cookie banner; if you “Decline,” analytics storage remains disabled via Google Consent Mode. We enable IP anonymization. You can change your choice any time by clearing your browser’s site data for this Site. Google’s handling of data is governed by its own privacy policy.

Contact-form processing

Our contact form is delivered by Web3Forms, which transmits your submission to our email inbox on our behalf. Your submission is processed to reach us and is subject to Web3Forms’ privacy policy. We retain form submissions only as long as needed to serve you and for reasonable record-keeping.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate the Site and communicate with you (such as our analytics and form providers), or when required by law.

Your choices & rights

• Decline analytics cookies in our banner, or clear them at any time.
• Request that we access, correct, or delete the personal information you submitted — just contact us.
• Opt out of further contact by telling us during any call, text, or email.

Data security & children

We use reasonable measures to protect your information, though no method of transmission over the Internet is 100% secure. Our Site is intended for adults and is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact us